Talking with several participants on the telephone
Accepting/rejecting Call Waiting
Another call comes in during a conversation. The call is signalled in the display and by the Call Waiting tone. Call Waiting is displayed in the header.
Accepting the call:
Accept . . . the connection to the waiting participant is made. The first participant is put on hold and hears some on-hold music.
Rejecting the call:
Reject Permit/prevent Call Waiting
Permit or prevent Call Waiting during a call for all or for certain lines.
Consultation calls
Consulting a second participant during a conversation.
Press the Consultation call key or Consult . . . the first conversation is put on hold | |
Initiate a consultation call via the keypad or from the directory
. . . when the participant picks up, conduct consultation call
The display shows:
On hold: <Number> or <name in the directory>
Ending a consultation call:
End . . . the connection to the participant on hold is reactivated
or
Replace the handset
. . . both calls are ended
The call on hold is transferred to the consultation participant.
If the consultation participant does not accept the call: a recall is initiated by the participant on hold (your telephone rings). If you accept the call, you will be reconnected to the participant previously on hold.
Initiating consultation call from the directory
During the conversation:
or
Call swapping
Switch back and forth between two participants. The other call is placed on hold.
Call a second participant during an external conversation (consultation call) or accept a waiting call
. . . use
Swap to switch between the participants
Ending the connection to the active participant:
End . . . the connection to the participant on hold is reactivated
| Other ways of ending the call-swapping session: Replace the handset : The other two participants will be connected to one another. The active participant ends the conversation: The connection to the participant on hold is reactivated The participant on hold ends the conversation: The connection to the active participant remains active. |
Conference call
Speaking to two participants at the same time.
Initiating a conference call during a conversation: Press the Conference call key call second participant . . . the conference is established as soon as the call is accepted | |
Initiating a conference from call swapping:
Press the
Conference call key . . . the active participant and the participant on hold will be switched into the conference
Ending a conference call:
End or
replace the handset
. . . the conference ends for all the participants
Transferring a call
Connecting both external participants to one another during call swapping or in an external consultation call:
Replace the handset
. . . the call on hold will be transferred to the active participant.
If the active participant does not accept the call, a recall will be initiated by the participant on hold.