The display is blank.  The handset is not activated.   Press and holdThe battery is empty.  Charge the battery or replace it ( ) |
"No Base" flashes on the display. The handset is outside the range of the base station.  Move the handset closer to the base stationThe base station is not activated.  Check the base station power adapter |
"Please register handset" flashes on the display. The handset has not yet been registered or was de-registered due to the registration of an additional handset (more than 6 DECT registrations).  Re-register the handset |
Your settings are not accepted. The wrong profile has been set.  Set Profile Personal . . . then make changes to the device settings ( Earpiece and handsfree profile). |
The handset does not ring. The ringtone is deactivated.  Activate ringtone ( Activating/deactivating the ringtone)Call forwarding is set.  Deactivate call forwarding ( Call divert)The phone does not ring if the caller has withheld his number. Activate the ringtone for anonymous calls ( Protection from anonymous callers).The phone does not ring during a specific period or for certain numbers.Check the time control for external calls ( Time control for external calls) |
No ringtone/dial tone from the fixed line network. Incorrect phone cable.  Please always use the phone cable supplied or ensure that the pin connections are correct when purchasing from a retailer. |
Error tone sounds after system PIN prompt. You have entered the wrong system PIN.  Repeat the process, reset the system PIN to 0000 if required |
Forgotten system PIN. Reset the system PIN to 0000 |
The other party cannot hear you. The handset is "muted".  Activate the microphone again ( Muting the microphone) |
Some of the network services do not work as specified. Features are not enabled.  Contact the network provider for details. |
The caller's number is not displayed. Calling Line Identification (CLI) is not enabled for the caller.  The caller should ask the network provider to enable Calling Line Identification (CLI).Calling Line Identification Presentation (CLIP) is not supported or enabled by the network provider.  Ask the network provider to enable Caller Line Identification Presentation (CLIP).The telephone is connected via a PABX or a router with an integrated PABX (gateway) that does not transmit all information.Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the device restarts.Check the settings on the PABX and activate phone number display, if necessary. To do this, search for terms such as CLIP, calling line identification, telephone number identification, caller ID, ... in the system user guide or ask the system manufacturer. |
You hear an error tone when keying in (descending tone sequence). Action has failed/invalid input.  Repeat the process. Read the display and refer to the user guide if necessary. |
You cannot listen to messages on the network mailbox. Your PABX is set to pulse dialling.  Set your PABX to tone dialling. |
No time is specified for a message in the call list. Date/time are not set.  Set the date/time. |
Registration or connection problems with a Bluetooth headset. Reset the Bluetooth headset (see headset user guide).Delete the registration data on the handset by de-registering the device ( Bluetooth).Repeat the registration procedure ( Registering Bluetooth devices). |
FAQ